How we collect your personal information: 

We collect customer booking details via booking form on our website, email from customer requesting for booking a trip with us, text message from customer inquiring about booking a trip with us. 

The collected includes customer name, number, email, from and to address of the trip, date and time of pickup, flight details for arrival and departure time for airport drop-off/pickup

How we use your personal information: The purposes for which we collect and process personal data is to providing services, improving user experience, or marketing communications.

How, why, and what personal information do we share with third parties: Third party payment card processor for taking payment for services we provide. We do not store your payment information, only the payment processing company handles your data directly and follows all the strict rules that come with PCI (Payment card industry) for compliance

SMS consent and Phone number will never be share or sell to any third or affiliate for marketing purposes

Additionally, our data retention policies are stringent to the requirements of the California CCPA, user rights (such as access, correction, and deletion of personal information), security measures implemented to protect data, and how users can contact you with privacy-related queries or concerns. Please reach us at info@outluxx.com for any questions or requests about your data.

The customer consent opt-in is collected at this location in the website: https://www.outluxx.com/schedule with the checkbox field name "I accept to receive SMS messages"-

SMS Consent:
Outluxx uses SMS exclusively for operational purposes, such as ride confirmations, driver updates, trip notifications, and payment due alerts. Consent to receive SMS is collected separately via an unchecked opt-in checkbox during the booking process. SMS messages are not used for marketing or promotional purposes. Consent is not a condition for booking a ride and customers may opt-out of SMS communications at any time by replying STOP.